Note: This feature is NOT available on HIPAA-compliant Zoom accounts for security purposes. Enabling the Live Automatic Transcription Service in Zoom Note: If you receive an accommodation request for captions, you will need to use a Live Human Captioner instead of automatic captions. We recommend using live captions for all your Zoom Meetings and Webinars. See the most recent guidance on this feature at Zoom Live Automatic Caption Pageįollow the steps in this document to turn on Zoom’s live captioning service called Live Automatic Transcriptions. Be sure to erase all previously recorded tapes completely before recording any new dictation in order to avoid having old work transcribed by mistake or jeopardizing the quality of the newly recorded material.**Page is being viewed temporarily. There is no additional charge for handling or inputting the tapes. All work transcribed will be charged at the standard, per word rate. Your tapes will be returned to you via the delivery method you designate 48 hours after the completion of your transcript. You will receive the transcription of the taped material via the email address on your account, just as any other SpeakWrite job.
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Immediately upon our receipt of your tapes, we will input them into the SpeakWrite system for transcription. If this is not included, we will return your tapes to you and charge your account a $10.00 delivery fee. Your package must include properly addressed and pre-paid packaging and label for the return of your tapes, using a service that provides for delivery tracking.
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With each delivery, you must print out a Recorded Tape Transmittal Sheet and enclose it with the tapes to be transcribed. Send recorded tapes via overnight courier or USPS to the following address: To use this method of submission, you must have an existing SpeakWrite account. In these instances, you can have these recorded cassettes delivered to us, and we will upload them into our system for transcription for you. Many clients have recorded mini or standard cassette tapes to submit to us for transcription, but would rather not use their staff and resources to input these tapes into our system. You can record the meeting in different layouts including active speaker, gallery view, and shared screen.If the conversion process is not successful after the meeting has ended, you can try to convert the files again by navigating to the recording location and double-clicking the recording files.Restarting or shutting down your computer, putting the hard disk to sleep, or closing your laptop will interrupt the conversion process. If the meeting unexpectedly shuts down or if the conversion process is interrupted, the recording files could become corrupted and non-recoverable.
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The audio-only file (M4A) is named audio_only.m4a.
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Once the conversion process is complete, the folder containing the recording files will open.After the meeting has ended, Zoom will convert the recording so you can access the files.Click Participants to see which users are currently recording.